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How can trucking factors better service their customers?

How are trucking factoring companies doing?
As you probably noticed, the trucking factoring industry has become very competitive, trucking factors are constantly improving customer service and searching for ways to better service their customers.  
In general a trucking factor is a good guy that specializes in providing the needed cash to their customers with a sincere desire to actually help the customer.
What you would like to see in ways of improvements in the trucking factoring industry?


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