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Technology has made the world smaller and larger for many businesses. It has closed the geographical distances that used to be barriers to communication, which in turn has opened new horizons for businesses that now are able to compete in the global arena. Virtually any business today has the potential to become a global concern - as the Internet and other modern communications technologies have made it possible for businesses to buy and sell all over the world. Thanks to these technologies, it's just as easy for businesses to work with vendors and customers on the opposite side of the planet as it is for them to work in their hometowns. Yet although communications have become world-spanning and instantaneous, the global supply chain still needs to catch up. The logistics industry's biggest challenge at the moment is living up to the promises that our new global communications network has created for businesses large and small. In many ways, technology again is the driver th